Refund Policy At Leadia Academy, we strive to provide high-quality educational content. Because our courses are digital products accessible immediately upon purchase, our refund policy is designed to protect our intellectual property while ensuring customer satisfaction.1. Eligibility for a Refund You may request a full refund within 14 days of your original purchase date, provided that the following technical conditions are met:Consumption Limit: You have accessed or viewed no more than 10% of the course content.No Downloads: You have not downloaded any of the attached materials, including but not limited to PDFs, templates, or supplementary guides.System Logs: Our internal Learning Management System (LMS) logs serve as the sole and definitive record of your activity. By purchasing, you agree that these logs will be used to verify your eligibility for a refund.2. Non-Refundable Cases Refunds will not be issued in the following circumstances:If the request is made after 14 days from the purchase date.If the user has exceeded the 10% viewing threshold or downloaded any course assets.For courses purchased during “Final Sale” campaigns or using specific promotional discount codes.3. How to Request a Refund To initiate a refund, please contact us at info@leadiaacademy.com with your order details and the email address used for purchase. Our team will review your account’s activity logs and respond to your request within 3 business days.4. Processing Refunds Once approved, refunds will be processed back to the original payment method used during purchase. Please note that the time it takes for the funds to appear in your account depends on your financial institution’s policies.